We offer free worldwide shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
You should receive a tracking number within 2-3 business days after you order from us. Depending on your location, most packages arrive between 10-20 business days after shipment.
Your tracking information may show the same status for 2-3 days until it clears the appropriate customs in your respective country. After clearing customs you will see your tracking information update regularly. If there are any additional issues with your tracking after 5 days please email us at email@example.com
We have warehouses in many regions in the world including Oceana, The Americas and Asia. Many of our products are delivered from different warehouses so don't be surprised if you order most than one item and the items come in different packages!
Currently, we ship worldwide. If there is an issue with shipping to your country we will let you know immediately and find a solution.
Cancellations and Returns
We want all our customers to not feel just satisfied but delighted in their shopping experience with us. Our policy is easy and simple, if you are not 100% satisfied with your purchase from Haushooga, you can return or exchange any item, provided the item is in the same condition it was received and contains all original packaging and contents within 7 days. All products are backed by Haushooga's 6 months warranty.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Any order can be cancelled with a full-refund if we are contacted within 24 hrs and prior to shipping. If for any reason an order needs to be cancelled after 24 hours or has been shipped, we will provide a refund once the item is returned in its original condition.
No, currently we are only an online business with offices in Australia, the United Kingdom and the United States. We strive to give you better prices and range of products than your local store! Our main priority is to provide you with an equal or better shopping experience than your local store as well. If you have suggestions please contact us. We love feedback!
You can contact us through our contact page or email us at firstname.lastname@example.org. We will be happy to assist you.
Please note, that due to the COVID-19 pandemic, many countries including those we are shipping to and from are prioritizing the shipments of emergency and essential medical equipment. This could mean that your package may be withheld with the shipping company for an extended period of time which may lead to slight delays. We hope you understand.